These Terms and Conditions govern your use of fucharmonk.com/ae and your engagement of Fucharmonk's marketing services from the United Arab Emirates. By using the website or submitting an enquiry, you agree to them. If you do not agree, please do not use the website.
Where you and Fucharmonk have signed a separate services agreement, statement of work or proposal, that document governs, and these Terms apply only to matters it does not address.
Who you are contracting with
Fucharmonk is a business established in India, providing services to clients in the United Arab Emirates remotely. We do not hold a UAE trade licence. We do not maintain a UAE office, branch or establishment. Nothing on this website should be read as a claim that we do, or as an offer to carry on within the UAE any activity that requires a licence to be held there.
Our services
We provide digital marketing services to interior designers, architects and design-led businesses — lead generation and nurturing, paid social advertising, paid search advertising, social media management, website design and development, and local search optimisation. The specific scope, deliverables, timeline and fees for any engagement are set out in a signed proposal or statement of work.
Enquiries and communication
Submitting an enquiry does not create a client relationship and does not oblige either of us to proceed. We may decline any enquiry, including because the scope is outside what we do, or because we already work with a competing studio in the same market.
By submitting your details you agree that we may contact you about your enquiry, on the terms and with the withdrawal rights set out in our Privacy Policy.
Fees, payment and advertising spend
Fees are stated in the applicable proposal, in UAE dirhams or in another currency agreed in writing, and are exclusive of any applicable taxes and duties.
Because the supplier is established outside the UAE, UAE value added tax on our services is generally accounted for by you as the recipient under the reverse charge mechanism. Your own VAT position is yours to determine, and nothing here is tax advice. Unless the proposal says otherwise:
Retainers are invoiced in advance for the period they cover.
Advertising spend on Meta, Google or any other platform is separate from our fees and is billed by that platform directly to your own account. We do not mark up media spend, and we do not hold your advertising budget.
Invoices are payable within the period stated on them. We may suspend work on materially overdue accounts after written notice.
Fees already paid for work performed are not refundable, which is a consequence of the work having been performed rather than a penalty.
What we need from you
Engagements in this category depend on the client. You agree to provide project photography and permission to use it, timely feedback and approvals, access to the advertising, analytics and website accounts we need, and accurate information about your business. Delays in these will delay results, and we are not responsible for the consequences of that.
You are responsible for the accuracy and legality of anything you ask us to publish, and for holding the rights to any photography, video or written material you provide.
Advertising and content standards
You are responsible for ensuring that the claims, imagery, offers and pricing you ask us to publish comply with UAE advertising, consumer protection and content rules, with the terms of your own trade licence, and with any permit or approval your activity requires. We will raise anything that looks non-compliant to us, but we are not your compliance adviser, and we hold no UAE media, advertising or marketing licence.
No guarantee of results
We do not guarantee any specific ranking, enquiry volume, cost per enquiry, conversion rate, revenue or return on advertising spend.
This website publishes no performance figures at all, and that is deliberate — see the Disclaimer. Results depend on your market, your pricing, your portfolio, your responsiveness to enquiries, and on factors outside anyone's control, including platform algorithm changes and competitor behaviour.
Nothing on this website is an offer, guarantee or warranty of a particular business result.
Intellectual property
The website, its structure, and its written and visual content are owned by Fucharmonk or licensed to us. You may not reproduce, republish or use them commercially without written permission.
Deliverables created specifically for you under a paid engagement transfer to you on full payment, unless the applicable proposal says otherwise. We retain ownership of our own pre-existing methods, templates, frameworks and internal tools, and of anything we developed before, or independently of, your engagement.
Unless you tell us otherwise in writing, we may reference your engagement and display work produced for you as part of our own portfolio.
Confidentiality
Each of us will keep the other's non-public business information confidential and use it only for the engagement. This does not apply to information that is already public, that was already known without obligation, or that must be disclosed by law.
Third-party platforms
Our services depend on platforms we do not control — including Meta, Google, and any website host or content management system you use. We are not responsible for their availability, their policy changes, their pricing, account suspensions or algorithm changes, and any of these may affect results. Your use of those platforms is governed by their own terms.
The website may link to third-party sites. We do not endorse them and are not responsible for their content or practices.
Limitation of liability
To the maximum extent permitted by law, Fucharmonk is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost business or lost data, arising out of the website or our services, whether the claim is in contract, tort or otherwise, and whether or not we were advised such damages were possible.
Our total aggregate liability arising out of or relating to an engagement is limited to the fees you actually paid us for that engagement in the three months immediately preceding the event giving rise to the claim.
Nothing in this section limits liability that cannot be limited by law.
Indemnity
You agree to indemnify Fucharmonk against claims, damages and reasonable costs arising from material you supplied to us, from your breach of these Terms, or from your violation of law or of a third-party platform's terms.
Termination
Either of us may end an engagement in accordance with the notice period in the applicable proposal. On termination you remain responsible for fees for work performed up to the termination date, and we will hand over the accounts and assets that belong to you.
We may restrict access to the website at any time.
Governing law and disputes
These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to any dispute-resolution mechanism agreed in a signed contract, the courts having jurisdiction over our place of business have exclusive jurisdiction.
Before commencing any proceeding, each of us agrees to raise the dispute in writing and to attempt in good faith to resolve it within 30 days.
Nothing in this section removes a right you have as a consumer under UAE law, or prevents you from raising a concern with a UAE authority or regulator.
Changes to these terms
We may revise these Terms. The current version is always on this page, and the "Last updated" date reflects the most recent revision. Continuing to use the website after a change means you accept it.
Contact us
Email: contact@fucharmonk.com
Notices under these Terms should be sent to that address. Our place of business, which governs the jurisdiction clause above, is stated under "Who you are contracting with" at the top of this page.